RETURN POLICY
At GovShades, we want you to be completely satisfied with your purchase. If you're not, we're here to help with our easy return policy.
Returns & Fees
We offer returns on all eligible items within 30 days of purchase. A shipping and handling fee of $10 will be deducted when your credit is processed. If there is an error in shipping or a manufacturer defect, the shipping and handling fee will not apply.
To initiate a return, email support@govshades.com and follow the below instructions.
Conditions for Returns:
Items must be returned within 30 days of the purchase date.
Products must be unused and in the same condition and packaging as when they were delivered to you.
Clearance Items:
All clearance items are considered final sale and are not returnable unless there is a manufacturer defect.
How to Request a Return:
Email support@govshades.com
Provide the required information, including your order number and reason for the return.
Return Process:
Once your return request is reviewed and approved, you will receive further instructions on how to return the item.
Please ensure that the item is securely packaged to prevent damage during transit.
Upon receiving the returned item, we will inspect it to ensure it meets our return criteria.
Manufacturer Defects:
If you receive a defective item, please contact our customer support team immediately. We will work with you to resolve the issue promptly.
Our goal is to make your shopping experience at GovShades enjoyable and stress-free. If you have any questions or need assistance with your return, feel free to contact our customer support team at support@govshades.com